NEW ZOHO UPDATES! 🟥🟩🟦🟨

1. Enhanced CPQ Rules with AI: Zoho's CPQ now uses Zia, an AI tool, to analyze past quotes and suggest related products for new quotes. This makes it easier for businesses to create quotes by identifying commonly sold items together, helping to streamline sales processes.

2. New Zoho Desk Import Interface: Zoho Desk has upgraded its data import interface, making it simpler and more modern. Users can now better handle importing data like tickets, especially with improved date formatting specifications, and they also have the option to undo imports if something goes wrong.

3. Telephony Integration in Zoho FSM: Zoho Field Service Management (FSM) now supports telephony, allowing users to make calls directly from the app. This feature can enhance communication with clients when dispatching service calls, although details on mobile use remain uncertain.

4. Zoho Sign Extension Upgrade: The Zoho Sign extension for CRM has undergone significant internal changes that may help improve efficiency. Though specific functional updates are not detailed, it points to a potential for streamlined user experiences.

5. Zoho Analytics Accessibility Features: Updated accessibility options in Zoho Analytics include new keyboard shortcuts, font size adjustments, and link formatting. This aims to enhance user experience for those with accessibility challenges and improves usability for all users.

6. Zoho Analytics Data Connectors: New connectors in Zoho Analytics include one for a workflow orchestration app, as well as an integration with Asana to pull task data directly into analytics, enhancing project management options for users.

7. Direct Booking Management in Zoho Mail: Zoho Bookings now allows users to manage bookings directly from Zoho Mail, providing a convenient widget for viewing appointments and sending booking links without switching applications.

8. New Modules in Zoho Finance Suite: The finance suite has added new backend modules that may be important for users needing comprehensive financial reports, although specific module details were not disclosed.

For the most detailed Zoho resources, check out my YouTube channel: https://www.youtube.com/@drewbrockbank