NEW ZOHO UPDATES! 🟥🟩🟦🟨

1. Enhanced Timeline Tracking in Zoho CRM: Zoho CRM has improved its timeline tracking feature. Now, when records are updated through bulk actions or imports, these changes will appear in the timeline. This helps users quickly identify which records were updated and when, making troubleshooting much easier.

2. Email Drafting and Scheduling in Zoho Biggin: Users can now draft and schedule emails directly within Zoho Biggin. This feature allows users to prepare emails without sending them immediately, which is especially useful for managing communication at optimal times.

3. Article Templates in Zoho Desk Knowledge Base: Zoho Desk has introduced article templates for its knowledge base. These templates ensure that content creators follow a consistent format when writing articles, helping to maintain quality and clarity in shared information.

4. Zia Implementation in Zoho Desk: Zoho Desk has integrated Zia to assist with response recommendations in instant messaging. This feature analyzes conversations to provide suggested replies, enhancing customer communication and support efficiency.

5. New API Documentation for Zoho Sign: Zoho Sign has released updated API documentation. This includes clearer information about limitations and rate limits, helping developers better integrate and utilize Zoho Sign features in their applications.

6. Redesigned Quotes Module in Zoho Billing: Zoho Billing has revamped its quotes module, improving the user interface and making it easier to access associated records. This update is primarily visual but enhances user experience.

For the most detailed Zoho resources, check out my YouTube channel: https://www.youtube.com/@drewbrockbank